How it works
- Drop off: Bring your watch to Landstraße 91 during our opening hours.
- Assessment: We take a look at everything and tell you the effort, time and cost – without obligation.
- Pick up: We usually replace batteries and shorten straps within a few minutes while you wait. For repairs and servicing, the watch stays with us and we agree a pick-up date with you.
Guide prices
- Battery replacementfrom €14
- Strap shorteningfrom €15
- Strap replacementfrom €20
- Servicingfrom €450
Not sure what needs doing? Send us a photo via WhatsApp, and we’ll tell you right away what to expect.
Battery replacement for quartz watches
From €14, with a branded battery and a guarantee on battery and labour.
Frequently asked questions about batteries and rechargeable batteries
How often should the battery be replaced?
On average every one to two years. How long a battery actually lasts depends on the movement, the battery type and additional functions such as a date display or backlight.
How can I tell that the battery is flat?
The clearest sign: the watch stops. On many quartz watches the end of the battery is announced in advance by the second hand jumping in 4-second steps – that is the time to plan a replacement soon.
What happens if a flat battery stays in the watch?
A spent battery can leak over time, and the escaping fluid attacks the contacts and the movement. So don't leave a stopped watch lying around for long: replacing the battery in good time is far cheaper than repairing a damaged movement.
Can you replace the battery, display or glass of my Garmin watch?
No. On Garmin watches the battery, display and glass are permanently built into the sealed case, and replacement is only intended via Garmin's customer service. Opening the watch outside the manufacturer can impair its water resistance and may void claims under the manufacturer's warranty. For this reason we do not open Garmin watches.
Battery no longer lasts? Often the battery isn't the problem at all: dirty charging contacts or outdated software are common causes.
What happens next: Garmin customer support checks the device and informs you about repair or replacement options. Whether the costs are covered depends on Garmin's warranty terms – damage caused by a fall or impact is usually not included. On request we are happy to send your watch in for you: simply bring it to us together with the proof of purchase.
If you bought your watch from us, your statutory warranty rights remain unaffected.
Watch strap replacement and shortening
Shortening from €15, a new strap from €20. Leather, metal and rubber straps as well as straps for smartwatches, sourced from suppliers in Austria, Germany and Switzerland.
Frequently asked questions about watch straps
Can I wait while my strap is shortened?
Yes, in most cases we shorten the strap straight away while you wait in the shop. That way you can try the watch on your wrist right away, and we adjust the fit if needed. If it ever takes longer, the strap will be ready within one working day at the latest.
Which straps do you shorten?
We shorten metal bracelets as well as leather and rubber straps – from the classic link bracelet to the Milanese mesh strap with sliding clasp. It's best to bring the watch with you, so we can check strap and clasp on the spot.
When should a watch strap be replaced?
At the latest when the leather becomes brittle or cracked, pins or spring bars come loose, or the strap has stretched. A damaged strap is more than a cosmetic flaw: if it breaks unnoticed, you risk losing the whole watch.
Servicing mechanical watches
Three-hand watches from €450, chronographs on the basis of a cost estimate. Usually takes 10 to 12 weeks. Recommended every 6 to 8 years.
Frequently asked questions about servicing
How does a service work?
Simply bring the watch to our shop. We check the movement and its condition and prepare a cost estimate – work only starts once you have approved it. We then carry out the service in our workshop.
What does a service include?
The movement is completely dismantled, all parts are cleaned, freshly oiled and reassembled. Worn parts are replaced, and finally the movement is regulated and its accuracy checked.
How can I tell that my watch needs a service?
Typical signs: the watch runs noticeably fast or slow, keeps stopping even when fully wound, or makes unusual noises. If the crown or hands are hard to set, the movement should also be checked.
Can you tell me how much my used watch is worth?
We do not buy used watches, and we do not give price information, valuations or appraisals for them. The value of a used watch depends on brand, model, condition, original parts, papers and the current market. For a binding valuation, please contact a certified, court-sworn expert for watches or an auction house. We are, however, happy to check the movement and condition of your watch and prepare a cost estimate if a service or repair is needed.
JEWELLER FRANZ CERMAK · LANDSTRASSE 91
Your watch repair workshop in Linz
We offer battery replacement from €14, watch strap replacement and shortening, glass replacement and the servicing of mechanical watches. Much of this work is done without an appointment while you wait. Background information on straps, movements and their care can be found in our jewellery & watch guide.