How it works
- Drop off: Bring your piece of jewellery to Landstraße 91 during our opening hours.
- Assessment: We take a look at everything and tell you the effort, time and cost – without obligation.
- Pick up: Your piece stays with us while we work on it. When you drop it off, we tell you the expected pick-up date, and you collect it from our shop when it’s ready.
Guide prices
- Chain solderingfrom €18
- Ring resizingfrom €40
- Necklace knottingfrom €28
- Engravingfrom €25
- Custom pieceon quotation
Not sure what needs doing? Send us a photo via WhatsApp, and we’ll tell you right away what to expect.
Ring resizing
We adjust your rings to fit your fingers perfectly. Whether gold or silver – your jewellery is handled with the greatest care. A ring can be made larger or smaller without compromising its quality or design. Contact us for a free, no-obligation quote.
Can you change the size of my ring?
Yes, for silver and gold rings this is usually no problem. Resizing requires precise craftsmanship to make sure the ring keeps its original shape and stability. Making a ring smaller starts at €40; for enlarging, the price depends on the material and the number of sizes. Allow 5 to 10 working days.
How long does a jewellery repair or alteration take?
The time needed depends on several factors, such as the condition of the piece and the extent of the work required. In most cases we can tell you the exact time frame when you drop it off. Our aim is to get your jewellery back into your hands as quickly as possible – without compromising on quality.
What can I do if my ring is too small and won't come off?
If your ring has become too small and won't come off your finger, don't use force, to avoid injury. Instead, try dipping your finger in cold water to reduce the swelling, and use a little soap or oil to help the ring slide. If the ring still won't come off, we recommend coming to our shop as soon as possible. We have the right tools to remove the ring safely and gently. How the ring is opened and what happens afterwards is explained on our page Ring stuck? Immediate help & ring removal.
Jewellery repair & polishing
We restore and preserve your jewellery – from repairing damaged parts to careful polishing and cleaning.
What should I do if my jewellery is damaged?
Don't hesitate to bring us your damaged piece. After a thorough assessment we advise you on the best repair options and restore your piece with experience and modern techniques.
What do I do if my chain has broken?
Don't worry – we solder broken chains quickly and reliably, from €18, so that your chain looks as good as new again.
Do you also offer jewellery cleaning and polishing?
Yes – thoroughly cleaned and polished by hand, your jewellery regains its full shine. We also clean the back of the gemstones so that they get their full brilliance back.
Do you offer valuations or appraisals for jewellery?
We do not carry out valuations or appraisals in our jewellery workshop. Binding valuations and legally valid appraisals, for example for insurance, estates or court proceedings, are prepared by official appraisers or by certified, court-sworn experts. For a professional valuation of your jewellery, please contact such an expert directly.
Knotting of gemstone & pearl necklaces
Have your valuable gemstone and pearl necklaces professionally knotted to preserve their beauty and durability.
Can you knot or repair gemstone and pearl necklaces?
Yes – we knot and repair gemstone and pearl necklaces as well as bracelets. Whether the thread has broken or the clasp is damaged: afterwards your piece is back in perfect condition.
How long does it take to have a necklace knotted or reworked?
The time can vary depending on the complexity of the job and our current workload. Generally, knotting or reworking a necklace takes 5 to 10 working days. We knot a necklace in the standard length of 45 cm from €28. For a more precise time frame, we recommend talking to us in person so we can meet your specific needs.
Can you also knot or string bracelets?
Yes, in addition to necklaces we also knot and string bracelets. Whether you'd like a new bracelet made from your favourite stones or pearls, or an old one repaired, we carry it out with care and precision.
Jewellery engraving
Personalise your jewellery with an individual engraving that honours special moments and people.
What types of engraving do you offer?
We offer three different types of engraving to personalise your jewellery and watches: Machine engraving by material removal: this classic technique uses a specialised machine that precisely removes material from the surface of the jewellery or watch to create lettering or simple patterns. It is particularly popular for clear, permanent inscriptions. Hand engraving: hand engraving is a traditional art form in which individual patterns and designs are worked into the material by hand using special tools. This technique is ideal for more ornamental, very personal motifs. Laser engraving: modern laser engraving technology makes it possible to burn very fine and complex designs into a wide range of materials. This method is ideal for detailed graphics and can also be used to engrave photos or very small text.
Can all materials be engraved?
We engrave most metals and many other hard materials. How suitable a material is for engraving can vary depending on its type and condition. During our consultation we are happy to discuss the possibilities and limitations for your particular piece of jewellery or watch.
How long does an engraving take?
The time depends on the complexity of the design and the engraving technique chosen. As a rule, allow one to two weeks. Lettering without a logo or image starts at €25; more elaborate hand or laser engravings and motifs cost more and take longer. We recommend contacting us in advance for a more precise time frame and an appointment.
Can I bring my own motif for the engraving?
Yes, you are welcome to bring your own motifs, texts or images that you would like engraved on your jewellery or watch. Modern engraving techniques allow your personal designs to be reproduced precisely. You can provide your motif in digital form or give us a template that we prepare for engraving.
Custom-made & reworked jewellery
Whether you would like a completely new design or want to rework an existing piece: your ideas are realised with attention to detail.
I have an old pearl necklace. Can you rework it?
Of course! If you have an existing pearl necklace that you would like reworked, we offer creative solutions. We can redesign, extend or adapt your necklace to make it more modern or to suit your style better.
I'd like to have a completely new necklace made. How do I go about it?
At Juwelier Franz CERMAK, every new piece of jewellery starts with a personal consultation. Tell us about your ideas and preferred materials, and together we create a unique piece. We carry a large selection of gemstones and pearls for you to choose from to make your dream necklace come true.
How much does custom-made jewellery cost?
The cost of a custom-made piece varies depending on material, design and the work involved. With us, however, you always get transparent and fair prices. We invite you to visit our shop for a free, no-obligation consultation and to discuss an individual quote. That way we can make sure the finished piece meets your expectations and your budget.
JEWELLER FRANZ CERMAK · LANDSTRASSE 91
Your jewellery workshop in Linz
We take care of ring resizing, jewellery repairs, engraving, polishing and custom-made pieces – with personal advice, no appointment needed and a binding price before any work is done. Our shop has been in business since 1911.
Favourite pieces deserve care: we make sure rings fit again, chains, clasps and settings are repaired, and worn jewellery shines like new. Simply drop by – we are happy to take a look at your piece.
Your ring is stuck and won't come off? How we open stuck rings gently and painlessly and restore them afterwards is explained on our page Ring stuck? Immediate help & ring removal.